Terms of service

TERMS OF SERVICE

This website is operated by Ellers Farm Distillery Ltd, trading as Three Ridings Whisky (“we”, “us”, “our”), a company registered in England and Wales under company number 12937552, with its registered office at Ellers Farm Distillery, Buttercrambe Road, Stamford Bridge, York, England, YO41 1AR.

We offer this website, including all information, tools and services available from this site, to you, the user, subject to your acceptance of all terms, conditions, policies and notices stated here.

By accessing our website and/or purchasing from us, you engage in our Service and agree to be bound by these Terms of Service (“Terms”), including any additional terms and policies referenced herein or available by hyperlink. If you do not agree to these Terms, you must not use this website.

We reserve the right to update or amend these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

Our online store is hosted by Shopify Inc., who provide the e-commerce platform enabling us to sell our products and services to you.

SECTION 1 – ONLINE STORE TERMS

By placing an order with us, you confirm that you are at least 18 years of age.

We operate an age verification process in accordance with UK licensing laws. We reserve the right to:

  • Refuse or cancel any order where age cannot be verified.
  • Require valid photographic identification upon delivery.
  • Refuse delivery where age verification is not satisfactorily completed.

It is a criminal offence to purchase or attempt to purchase alcohol if you are under 18 years of age.

You may not use our products for any unlawful purpose or in breach of any applicable law or regulation.

Transmission of malicious or destructive code via this website is strictly prohibited.

We reserve the right to suspend or terminate access to our Service if these Terms are breached.

SECTION 2 – GENERAL CONDITIONS

We reserve the right to refuse service to anyone at our discretion, provided such refusal complies with applicable law.

You understand that content you submit (excluding payment information) may be transmitted over various networks. Payment information is always encrypted during transfer.

You may not reproduce, duplicate, copy, sell, resell or exploit any portion of the Service without our prior written consent.

Headings are included for convenience only and do not affect interpretation.

SECTION 3 – ACCURACY, COMPLETENESS AND TIMELINESS OF INFORMATION

We endeavour to ensure that information on this website is accurate and up to date. However, we do not warrant that all information is complete, current or error-free.

Content is provided for general information only and should not be relied upon without independent verification where appropriate.

We reserve the right to amend website content at any time without obligation to update previously published information.

SECTION 4 – MODIFICATIONS TO THE SERVICE AND PRICES

Product prices are subject to change without notice.

We may modify or discontinue any aspect of the Service at any time. We shall not be liable for any modification, suspension or discontinuance of the Service, subject always to your statutory rights.

SECTION 5 – PRODUCTS OR SERVICES

Certain products may be available exclusively online and in limited quantities.

All product descriptions and pricing are subject to change at our discretion. We reserve the right to limit quantities supplied or refuse orders where necessary.

Images are for illustrative purposes only. While we aim to display colours and details accurately, variations may occur.

All purchases are subject to our Returns Policy and your statutory rights under the Consumer Rights Act 2015 and Consumer Contracts Regulations 2013.

We do not exclude or limit any legal guarantees relating to the quality, fitness for purpose or description of goods that cannot lawfully be excluded.

SECTION 6 – ACCURACY OF BILLING AND ACCOUNT INFORMATION

We reserve the right to refuse or cancel any order at our discretion, including where orders appear to be placed by resellers or distributors.

If an order is cancelled, we will attempt to notify you using the contact details provided at checkout.

You agree to provide accurate, current and complete information for all purchases and to update such information as necessary.

SECTION 7 – OPTIONAL TOOLS

We may provide access to third-party tools or services over which we have no control.

Such tools are provided “as is” and “as available” without warranties or endorsements. Your use of any third-party tools is at your own risk and subject to the relevant third-party terms.

SECTION 8 – THIRD-PARTY LINKS

Our website may contain links to third-party websites. We are not responsible for the content, accuracy or practices of third-party sites.

Any transactions or interactions with third-party websites are solely between you and that third party.

SECTION 9 – USER COMMENTS AND SUBMISSIONS

If you submit comments, feedback, suggestions or other materials to us, you grant us a non-exclusive, royalty-free licence to use, reproduce and publish such materials.

We are under no obligation to maintain submissions in confidence, to pay compensation, or to respond.

We reserve the right to remove content that we consider unlawful, offensive or in breach of these Terms.

You are solely responsible for the content you submit.

SECTION 10 – PERSONAL INFORMATION

Your submission of personal information is governed by our Privacy Policy, which explains how we collect, use and protect your data in accordance with applicable UK data protection legislation.

SECTION 11 – ERRORS, INACCURACIES AND OMISSIONS

Occasionally, information on our website may contain typographical errors or inaccuracies relating to product descriptions, pricing or availability.

We reserve the right to correct errors, update information or cancel orders where necessary, including after an order has been submitted.

Where cancellation occurs, you will receive a full refund.

SECTION 12 – PROHIBITED USES

You may not use this website:

  • For any unlawful purpose;
  • To violate any applicable law or regulation;
  • To infringe intellectual property rights;
  • To transmit malicious code;
  • To collect or misuse personal data;
  • To interfere with the security or functionality of the website.
  • We reserve the right to terminate access for breach of this section.

SECTION 13 – DISCLAIMER OF WARRANTIES; LIMITATION OF LIABILITY

Nothing in these Terms excludes or limits liability for:

  • Death or personal injury caused by negligence;
  • Fraud or fraudulent misrepresentation;
  • Any matter that cannot lawfully be excluded or limited.

Subject to the above, we shall not be liable for any indirect or consequential loss, including loss of profit, revenue, data or business opportunity arising from use of the Service.

Our total liability to you for any claim arising from your use of the website or purchase of goods shall not exceed the total amount paid for the relevant product.

The Service is provided on an “as available” basis, and we do not guarantee uninterrupted or error-free access.

Your statutory rights are not affected.

SECTION 14 – INDEMNIFICATION

You agree to indemnify and hold harmless Ellers Farm Distillery Ltd (trading as Three Ridings Whisky), its directors, officers, employees and agents against any claim arising from your breach of these Terms or violation of applicable law.

SECTION 15 – SEVERABILITY

If any provision of these Terms is found to be unlawful or unenforceable, that provision shall be severed and the remaining provisions shall remain in full force and effect.

SECTION 16 – TERMINATION

These Terms remain in effect unless terminated by you or us.

We may terminate or suspend access to the Service immediately if we reasonably believe you have breached these Terms.

Any obligations and liabilities incurred prior to termination shall survive termination.

SECTION 17 – ENTIRE AGREEMENT

These Terms, together with any policies referenced herein, constitute the entire agreement between you and us regarding use of the Service.

Failure to enforce any provision shall not constitute a waiver of that provision.

SECTION 18 – GOVERNING LAW

These Terms shall be governed by and construed in accordance with the laws of England and Wales, and the courts of England and Wales shall have exclusive jurisdiction.

SECTION 19 – CHANGES TO TERMS OF SERVICE

We reserve the right to amend these Terms at our discretion. Updated Terms will be published on this page.

Continued use of the website following any amendments constitutes acceptance of the revised Terms.